Privacy Policy

Privacy Policy

Introduction

Welcome to https://5s-training-los-angeles.boostiq.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information in compliance with numerous international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which your data is processed when:

  • You use our applications and services as an authorized user, whether through a personal or business account.
  • You visit our website(s) linked to this Privacy Policy.
  • You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information from users for different purposes:

  • Account Information: This includes your name, email address, and password used to create an account on our platform.
  • Payment Information: When you make a purchase or subscribe to our services, we collect payment details such as credit card numbers, billing addresses, and transaction history.
  • Financial Information: We may store data related to your financial status or transactions if relevant for the services provided.
  • Purchase Information: Details about products or services bought through our platform, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique device identifiers from your mobile phone or tablet used to access our applications.
  • Location Data: If you choose to share it, we may collect data on your physical location for tailored service delivery.
  • Feedback: Any comments, reviews, or ratings you provide us, including through surveys or customer support interactions.
  • Social Media Information: If you connect with us via social media platforms, we may access publicly available information from these accounts.
  • Product Information: Details about products you interact with on our site, such as pages visited and items added to a cart.

We collect this data through direct user input, online interactions, and the use of automated technologies, including cookies (explained below). Additionally, third parties may share Personal Data with us for specific purposes, respecting their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our site, enabling features like login, shopping carts, and page navigation.
  • Preference Cookies: Used to remember user preferences, such as language or display settings, to provide a personalized experience.
  • Analytics Cookies: We use these cookies to collect information about your usage of our website, including pages visited, time spent, and referrals, to analyze and improve our services.

Users have control over non-essential (tracking) cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. The retention periods vary depending on the type of data:

  • Account information and transaction records may be kept for several years due to legal obligations and tax requirements.
  • Analytics data is typically retained for 24-36 months.
  • Marketing and communication data are usually deleted after 12 months if no longer needed for targeted marketing efforts.

Upon request or when the retention period expires, we will delete or anonymize your personal data unless required by law to retain it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its processing details.
  • Rectification: You have the right to ask us to correct inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  • Restriction: You may limit the use or disclosure of your data for specific purposes.
  • Portability: You are entitled to receive your personal data in a structured and commonly used format.
  • Objection: You have the right to object to the processing of your data, especially where it is based on our legitimate interests.
  • Non-Discrimination: You cannot be discriminated against for refusing to provide or withdrawing consent for data processing.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically.

Contact Information

If you have questions, concerns, or requests related to your privacy, please contact us:

  • Email: [email protected]
  • Postal Address: 5S Training Los Angeles, Privacy Team, [Address], [City, State, ZIP Code]